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Denice Brown is an experienced professional in customer service and operations management, with a background that includes positions such as Director and Sr. Manager of the Online Contact Center at The Home Depot, and Operations Manager for Collections & Transaction Services at the same company. Previous roles include Unit Manager of Collections at Tyco International Ltd - ADT Security Services, Manager of Customer Care at Comcast, and Unit Manager of Skip Trace/Collections at Citigroup. Denice holds a Bachelor of Science degree in Business Administration from the University of Phoenix.