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Sam Stones is an experienced IT and customer service professional with a diverse background in technical support and account management. Currently serving as a Customer Service Account Manager at The HBP Group since July 2021, Sam previously held positions including ICT Officer at North Lincolnshire Council, where responsibilities involved hands-on technical support and equipment management. Prior experience includes working as a Technical Support Consultant at Advanced, supporting complex hosted systems for legal clients, and as an IT Helpdesk Engineer at HBP Systems Ltd, managing a range of IT services and infrastructure. Educational background includes attendance at Winterton Community Academy from 2008 to 2013.