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Mike Sachs currently serves as the Director of CRM at The Good Feet Store, where responsibilities include leading CRM strategy and organizational alignment to cultivate long-term customer advocates. Previous roles include Director of Loyalty at Hertz, Director of Strategic Partnerships at Capital One, and various marketing and CRM leadership positions at organizations such as Maserati, INNOCEAN USA, Direct Energy Solar, Volkswagen of America, and Walgreens. Mike Sachs has extensive experience in customer experience design, brand marketing, and CRM, with a focus on building strong customer relationships and enhancing engagement processes across multiple industries. Mike Sachs holds a Bachelor of Science in Marketing from Merrimack College.