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Sophie Collier has extensive experience in the hospitality industry, currently serving as Assistant Reservations Manager at Gleneagles since May 2016, where responsibilities include booking guest stays, personalizing experiences, and managing complaints. Previous roles at Gleneagles include Reservations and Playground Planning Supervisor and Resort Sales Executive. Prior experience includes working as a Restaurant Hostess at The French by Simon Rogan in Manchester, where guest engagement and VIP bookings were key responsibilities, and serving as a Waitress at The Gleneagles Hotel. Sophie's career began with positions as a Shop Assistant at Westmorland Limited and a General Assistant at Appleby Manor Country House Hotel. Sophie holds a Bachelor's degree in Hospitality with Event Management from The Manchester Metropolitan University, completed in 2016.