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Chelsey Jeffery is an experienced professional in customer experience and service management, currently serving as Head of Customer Experience and Head of Customer Services at The GelBottle Inc since February 2020. Prior to this role, Chelsey held multiple positions at American Express from January 2014 to February 2020, including Team Leader and Senior Credit Analyst. Additional experience includes serving as a Customer Service Specialist at Bupa, a Cashier at MetLife, and an Account Manager at Legal & General, showcasing a diverse background in customer-facing roles and analytical functions.