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Danna Toral has a diverse work experience that spans various industries and roles. Danna started their career in 2017 as a Freelance Makeup Artist, providing makeup services on a freelance basis. From 2017 to 2021, they worked as an Administrative Assistant at Aherra Ltda, where they handled tasks such as telephone attention, billing in accounting software, and sales.

In 2021, Danna joined [24]7.ai Latin America as a Bilingual Customer Service Representative, where they were part of the customer service team for Walmart.com. Their responsibilities included handling calls from customers and assisting them with delivery problems, refunds, replacements, billing, fraud attempts, and general inquiries.

In 2022, Danna worked at Solvo Global as a Scheduling Coordinator and later as an Intake Specialist. Danna managed schedules and coordinated appointments in their role as a Scheduling Coordinator. As an Intake Specialist, they assisted with the intake process for new clients.

In 2022 and 2023, Danna worked at Lean Solutions Group as an Operations Administrative Assistant, providing administrative support to the operations team.

Currently, Danna holds the position of Customer Service Analyst at The Functionary, starting in 2023.

Danna Toral's education history begins in 2013 when they attended Insitución Educativa Lucrecio Jaramillo and graduated with a Bachelor's degree in an unspecified field of study in 2016. Following that, they enrolled at Institución Universitaria ITM in 2017 and is expected to complete their studies by 2024. The degree name and field of study for their current educational pursuit are not mentioned in the provided information.