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Michael Conley possesses extensive experience in IT support and management, currently serving as an IT Support Analyst at The Fedeli Group since September 2020. Prior positions include Tier I Service Desk at ASMGi, and various roles at MCPc, such as Team Lead Infrastructure Field Service and Managed Service Support Technician. Additionally, Michael held IT Manager positions at Advancement LLC, PPI Technical Communications, and DATAForgeā„¢. Early career roles included Assistant Manager at Lube Stop and Sales Associate at Advance Auto Parts. Academic credentials include a Bachelor of Applied Science in Information Systems Security from Southern New Hampshire University, a Bachelor of Applied Science in Cyber Security from ITT Technical Institute, and an Associate of Applied Science in Network and System Administration from ITT Technical Institute-Warrensville Heights.