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James Ruffing, AIC-M, MBA, is a seasoned client executive at The Fedeli Group since July 2023, bringing extensive experience from Fleet Response where a career spanned twenty years in various roles including Senior Client Engagement Coordinator and Client Engagement Coordinator. Educational accomplishments include a Master of Business Administration from Franklin University and a Bachelor of Science in Insurance Studies from Kent State University, complemented by an Associate's degree in Business Administration from Kent State University and a high school diploma from Hudson City Schools in Hudson, OH.