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Ted Pollack currently serves as Customer Operations Manager at Evenflo Company, Inc., where responsibilities include overseeing customer operations and enhancing client relationships. Prior experience includes a 15-year tenure at SunSetter Products, progressing through roles including Inside Sales, Account Coordinator, and Wholesale Specialist, where Ted excelled in managing client interactions, developing sales strategies, training teams, and coordinating large-scale initiatives. Earlier in their career, Ted worked as a Retirement Service Representative at Amundi Pioneer, earning multiple service awards for exceptional customer service. Ted holds a Bachelor's degree in History from UMass Boston.