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Crystal Ford is an experienced billing and customer service professional with a diverse background in accounts receivable and administrative support. Currently serving as a Billing Specialist at The Erosion Company since August 2021, Crystal is responsible for ensuring timely and accurate billing processes, maintaining customer pricing, and collaborating with various departments to uphold the company's commitment to excellence. Previous roles include Customer Service Representative at Pestban, Inc., Accounts Receivable/Membership Services Manager at Girls Inc., Data Entry Clerk at Missouri Botanical Garden, Billing Clerk/Accounts Receivable at Metropolitan St. Louis Sewer District, and Accounts Receivable/Data Entry Clerk at Citibank. Crystal holds a diploma in Radio and Television Broadcasting Technology/Technician and Accounting from Westwood College-Online Campus and has also attended Columbia College Chicago and Emil G. Hirsch Metropolitan High School.