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Brian West has extensive experience in the customer service and tech support fields, currently serving as a Tech Support Specialist at The Connection Contact Center since March 2015. Prior to this role, Brian held the position of Supervisor at The Connection from October 2010 to March 2015, showcasing leadership abilities. Earlier in the career, Brian worked as a Customer Service Representative (CSR) at NCO from 2008 to 2010, providing foundational skills in customer interaction and support.