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Michelle Franchi has held various leadership roles throughout their career. Michelle started as a Marketing Assistant at Lenel, A UTC Fire & Security Company in 2006. Michelle then moved on to Eastman Kodak, where they worked in product marketing in different capacities from 2007 to 2011. Following that, they joined Electronic Arts as a Product Manager for EA SPORTS MADDEN NFL Digital, Mobile, and Social. Since 2013, they have been with Colibri Group, where they have held several positions, including Vice President of Membership Products, General Manager of Elite Continuing Education, and Vice President of Customer Experience. In 2019, they were promoted to President of the Valuation & Property Services Business, and in 2021, they took on the role of Chief Operating Officer.

Michelle Franchi has a Bachelor of Science degree in Marketing, Advertising, and Public Relations from the Rochester Institute of Technology. Michelle also holds a Master of Business Administration degree in Technology & Innovation Management from the same institution. The specific start and end years for these degrees are not provided.