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Madelyn Boswell currently serves as a Customer Service Representative at The Cigna Group, a role held since September 2024. Prior experience includes positions as a Recruiter at TechniPower, Inc. from May 2023 to September 2024, and as a Quality Analyst at Riot Games from December 2021 to May 2023, where responsibilities involved compiling feedback to enhance service quality and productivity. Earlier work at Riot Games also included the role of Customer Service Agent, focusing on ticket resolution and customer satisfaction. Other positions held include Theater Supervisor at Regal, Store Team Member at Whole Foods Market, Waitress at Pho Basil, and Barista at Port City Java. Madelyn Boswell holds an Associate of Arts degree in Costume Design from Cape Fear Community College, completed in August 2019.