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Michelle Burke-McCaskey currently serves as the VP of Fan Experience for the Chicago Bears, focusing on enhancing the gameday experience and promoting exceptional service to fans. Previous roles include Manager of Customer Service and Ticket Services Coordinator at Happy Hoosier Photography, Owner of the photography business, and Program & Outreach Coordinator at Extra Mile Fitness Company. With a strong background in training and education from DeVry University, where Michelle held multiple managerial positions, expertise encompasses customer engagement, marketing, and social media strategy. Michelle holds a Master's degree in Human Resources Management and a Bachelor's degree in Sports Medicine.