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Natalie Carr is an experienced customer service professional with a diverse background spanning nearly two decades. Currently serving as the Customer Service Manager at Simply Asset Finance since December 2022, Natalie has previously held significant roles including Head of Customer Service at DKMS UK and Head of Customer Care at Better Home Cover. Additional experience includes Senior Operations Supervisor at ESP Utilities Group Ltd, GMA Team Leader positions at Healix International and HX Global, and earlier roles as Claims Handler and Senior Claims Handler at AXA Assistance and Tokio Marine HCC, respectively. Natalie's extensive expertise in customer service and operations management positions their as a key contributor in the field.