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Toni C. Jones is an accomplished professional with extensive experience in exam operations and global mobility services. Currently serving as the Director of Exam Operations Quality at The CDCA-WREB-CITA since July 2020, Toni leads high-priority projects and process improvements within the Exam Operations & Technical Services teams. Previously, as the Director of ADEX Exam Site Services, Toni played a key role in developing and administering competency assessments for dental professionals. From 2001 to 2020, Toni held the position of Director, Client Services at BGRS, managing service delivery for corporate and federal government mobility programs and overseeing multiple teams and contracts. Earlier in career, Toni served as a Medical Technician in the USAF, providing critical medical care and training personnel. Toni holds a Master’s degree in Management from Troy University, a Bachelor’s degree in Business & Management from the University of Maryland, and an Associate’s degree in Allied Health Sciences from the Community College of the Air Force.