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Kathleen LaJoye possesses extensive experience in quality assurance and management within the financial services sector. Currently serving as Manager of Quality at The Business Backer, now Enova, since September 2019, responsibilities include ensuring adherence to standard operating procedures and facilitating comprehensive training for production staff. Kathleen's career at The Business Backer spans back to June 2009, holding various leadership roles such as Section Manager III for Quality Assurance and Underwriting, Underwriting Supervisor, and Quality Assurance Supervisor - Underwriting. Additionally, Kathleen's tenure at Enova International as Manager of Quality extends from June 2009 to February 2022. Educational qualifications include a Bachelor of Science in Psychology and Human Resources and Pre-Med from Clayton State University, along with continuing education in Accounting and Excel completed in 2014.