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Richard Huang has extensive experience in customer service, primarily in high-capacity venues, including roles as an usher for the Brooklyn Cyclones and Nassau Coliseum, where Richard provided exemplary assistance to thousands of guests. Previous writing positions include roles at New Gamer Nation and Vivid Gamer, focusing on video game news and editorials. Richard's background also includes a significant tenure with the Disney College Program, emphasizing guest interaction and operational efficiency at Disney's Hollywood Studios. Richard holds a BS in Business Administration from the University at Buffalo and additional certifications in Electrocardiograph Technology from LaGuardia Community College.