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Diane Roberts is an accomplished professional with extensive experience in brand operations and marketing, currently serving as the Global Brand Experience & Operations Director at The Body Shop since January 2021. With a career at The Body Shop that began in May 2009, Roberts has held various leadership roles, including Global Director of Customer Operations and Vice President of Business Development for Latin America and the USA/Mexico. Previously, Roberts served as Category General Manager at Superdrug and as a Senior Buyer at House of Fraser. Roberts holds a Bachelor of Arts in History and American Studies from the University of Sussex, completed in 1985.