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Carly Milne is a seasoned professional with extensive experience in mental health services and operations management. Currently serving as Director at The Big Life Group since April 2013, Carly plays a pivotal role in developing and delivering strategic business plans, ensuring service quality and safety, and maintaining compliance with statutory requirements. Previously, Carly held various positions within the organization, including Head of Operations and Service Manager, where skills in contract negotiation, stakeholder management, and service development were honed. With a background in psychological well-being practices, including a Trainee Psychological Wellbeing Practitioner role at Mental Health Matters, Carly possesses a strong educational foundation in psychology, having earned a BSc from Sheffield Hallam University.