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Syed Shahed is an experienced IT Support Engineer currently employed at Adecco since October 2023. Previously, Syed worked at IT-Serve.com from December 2017 to October 2023, focusing on identifying, diagnosing, and troubleshooting customer issues while managing Office365/Exchange online and Google G-suite. From February 2014 to December 2017, Syed was an Information Technology Support Engineer at Easy Access Computer LLC, where responsibilities included maintaining knowledge of products and taking machine backups. Earlier experience includes a role as a Computer Hardware Technician at Computer Care Technology from August 2011 to January 2014, providing clients with maintenance information and troubleshooting assistance. Syed holds an Intermediate degree from Shuja junior college.