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Michaela Voas is a Senior HR Delivery Co-Ordinator at The AA since October 2018, with previous experience as a Customer Services Agent at DriveTech UK and Salon Manager at Tannys Salon. Michaela also has a CIPD Level 3 from Avado and certifications in Nail Technician Level 3 and Beauty Therapy Level 2 from Basingstoke College of Technology.