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Kevin Bingham is a seasoned professional with extensive experience in customer relationship management, primarily at Thames Water since March 2011. As Customer Relationship Manager, Kevin collaborates with major house-builders to strategically plan for growth and improve key processes within developer services. Previous roles at Thames Water include Design Manager, where Kevin led a team that significantly enhanced performance and reputation, and Sewer Adoptions Team Manager, overseeing the team responsible for the adoption of private sewers. Kevin's earlier career includes supervisory and management positions at Snap On Garage Equipment, Network Surveyors Limited, Euphony, NTL, and Royal Mail, where Kevin consistently demonstrated strong leadership and a focus on customer service excellence. Kevin's educational background includes studies at Queen Marys Sixth Form College and The Vyne Comprehensive, Basingstoke.