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Joanne Cripp is an accomplished Office Services Manager at Thames Valley Housing Association since September 2017. With extensive experience in service management, Joanne served as Services Manager at ORTUS learning & events, where responsibilities included maintaining service standards and liaising with external partners. Prior to that, Joanne was the Welcome Manager at Chessington World of Adventures, overseeing a large team responsible for guest admissions and first impressions. Additional roles have included Front of House Department Manager at British Airways London Eye, Office Coordinator at CTI Recruitment, Chief Purser at Carnival Cruise Lines, Guest Service Manager at Holiday Inn Express Strathclyde, and Reception Shift Leader at Holiday Inn Crowne Plaza London Heathrow. Joanne's educational background includes studies at Guildford College of Technology and Tomlinscote School, Frimley.