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Gaurav Sonwane is an experienced professional in customer success and implementation management, currently serving as an Implementation Manager at EdCast since March 2021. Prior to this role, Gaurav worked as a Customer Success Manager at Monster India, where responsibilities included onsite training and rapport-building with recruitment teams. Gaurav also served as a Partner Success Manager at LRN, focusing on customer support for SaaS applications and project management. Earlier career roles include Technical Advisor at Convergys and Microsoft Technical Engineer at Wipro, where Gaurav specialized in support for Microsoft Office products. Gaurav holds a degree from S.I.C.A.