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Khandakar Amir Faisal possesses extensive experience in the field of technical support and system administration, currently serving as Manager - Groupware Solution at Thakral Information Systems Private Limited, focusing on IBM Domino, IBM Sametime, and VMware Virtualization. Previously, Khandakar held the title of Manager - Technical Service at the same company, specializing in Groupware Solutions and IBM Lotus Software. Prior experience includes serving as Senior System Engineer at ITC Compushop and System Support Engineer at International Computer Network. Khandakar Amir Faisal holds a Bachelor of Science (B.Sc.) degree in Computer Science from T & T High School Moghbazar Dhaka.