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Silvia Flores has a diverse work experience in marketing and graphic design roles. Silvia started their career in 2005 as a Graphic Designer at GTECH and later worked in the same role at Toshiba. In 2007, they became a Brand Manager at High Care Center, responsible for managing the first Germany Spa Franchise Business in the country. Silvia then joined T.G.I. Friday's Mexico in 2009 as a Marketing Manager, where they managed and executed marketing programs and coordinated internal projects. Silvia joined TGI Fridays in 2014 and held multiple roles, including International Marketing Manager, Director of Marketing, and currently serves as the Sr. Director of Global Marketing. Overall, Silvia has gained extensive experience in marketing management and graphic design throughout their career.

Silvia Flores obtained a degree in Marketing from the Universidad Iberoamericana, Ciudad de México, where they studied Mercadotecnia y Estrategias Competitivas from 2010 to 2011. Prior to that, they completed a Licenciatura en Diseño Grafico in Marketing/Marketing Management, General from Universidad La Salle, A.C., graduating from 2002 to 2006.