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Michael Hayek has extensive experience in IT management, currently serving as IT Operations Manager at Texas InfoTech since November 2014, overseeing IT staff and major projects, implementing network security policies, and optimizing infrastructure. Previously, Michael held positions as Network System Engineer and Information Technology System Administrator, focusing on cloud environments, application performance, and email security. Early career experience includes a Help Desk Support Specialist role and Store Manager position at FIORDELLI. Michael's educational background includes a Postgraduate Degree in Cloud Computing from The University of Texas at Austin and multiple MBA degrees in Marketing Management and Human Resources Management from Lebanese Canadian University, complemented by specialized training in Cisco networking and IT.