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Valentina F. is an experienced professional in customer service and operations with a strong background in the hospitality and tech industries. Currently serving as a CS and Operations Engineer at TestGorilla since October 2023, Valentina previously held various roles at Uberall, including Implementation Consultant and Customer Operations Manager. At SiteGround Web Hosting Company, responsibilities included leading a customer service team and developing training systems, along with achievements as a Senior Sales Representative where direct sales in the Italian market were increased by 17%. Other past positions encompass roles at GLADWIN BROTHERS ENTERPRISES, YHA, Starhotels, ARCA Programas Educativos, and Hilton Fort Lauderdale Beach Resort. Valentina F. holds a Bachelor of Arts in Hospitality and Events Management from the Swiss Hotel Management School and completed further education at 4Geeks Academy España in 2023.