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Heather Murphy has extensive experience in the telecommunications sector, currently serving as Head of Value Steering and previously as Product Owner at Tesco Mobile since May 2018. Prior to this role, Heather dedicated over 17 years to O2 (Telefónica UK), where notable positions included Senior Lead In-Life Commercial Marketing Manager, New Markets Commercial Marketing Manager, and CRM Data & Information Quality Manager, among others. This diverse background showcases expertise in product management, commercial marketing, and strategic value steering within the industry.