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Yusep Aich is a seasoned professional in operations management with extensive experience spanning over two decades. Currently serving as the Senior Director of Digital Operations at Terraboost Media since December 2022, Yusep previously held the position of Director of Service Operations at Cennox, overseeing operations across 20 states and managing a team of four Field Managers and 150 Field Service Technicians. At FireKing Security Group, Yusep contributed significantly as Director of Service Operations by enhancing training programs and employee satisfaction, as well as developing systems for vendor performance and onboarding processes in various director roles. Earlier in career at Corporate Safe Specialists, Yusep demonstrated effective leadership in customer service and sales operations. Yusep holds a Bachelor of Arts degree in Fine and Studio Arts from Columbia College Chicago.