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Racquel Cross has a long and varied work experience. Racquel began their career in 2008 as a Production Assistant & On Set Still Photographer at Henninger Media Services. In the same year, they also worked as a Production Assistant for Sierra Mist / Comedy Central. In 2009, they began working at Apple as a Senior Business Account Manager & Team Lead, Global Retail Marketing, Senior Account Manager, Business Sector, Account Manager, Business Sector, Sales Development, Business Sector, and Technology Consultant. Racquel also worked as a Co Producer / Camera at Untitled and as a Digital Media and Graphics Coordinator and Technical/Editing at the American Film Institute. In 2018, they joined Andela as an Account Executive, Regional Team Lead. Most recently, in 2020, they began working at Terminal as a Lead Director, Business Development & Strategy and Director of Business Development and Growth.

Racquel Cross attended The Catholic University of America from 2005 to 2009, where they earned a Bachelor's Degree in Media Studies / Film Production / Communications. Racquel then went on to pursue an Executive MBA from the MIT Sloan School of Management, which they completed in 2024.