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Valeriia Heintse has a Bachelor's degree in Management of Tourism from the Academy of Labour, Social Relations, and Tourism. Valeriia has held various customer support and account manager roles at companies like TeqBlaze, SmartyAds, Adwisely, RetargetApp, and CEX.IO. Valeriia also has experience working in the hospitality industry at Hilton Kyiv as a Guest Service Agent, Executive Lounge Waitress, and Waitress at Park Kitchen Restaurant, as well as at Hotel Marinela Sofia as a Banquet Waitress.