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Ben Park-Coutts has a range of work experience in customer success and sales roles. Ben has worked at Tempo Software as a Senior Enterprise CSM since 2021 and at Roadmunk as an Enterprise Customer Success Manager from 2021 to 2023. Prior to this, they worked at Valuize as a CX Solution Architect from 2020 to 2021. Ben also has experience at Intelex Technologies, where they held various roles including Revenue Operations Manager, Customer Experience from 2019 to 2020, Program Manager, CX Operations and Enablement from 2018 to 2019, and Customer Success Executive from 2017 to 2018. Before that, they worked at Salesforce as a Senior Success Manager and Success Account Manager from 2014 to 2017. Ben also worked at Citrix as an Account Executive from 2013 to 2014 and at Salesforce as an Enterprise Business Representative and Corporate Sales Representative from 2010 to 2012. Ben started their career at Enwise Home Services as a Credit Operations Manager from 2009 to 2010 and as an Inside Sales and Services Coordinator from 2008 to 2009.

Ben Park-Coutts attended the University of Guelph from 2004 to 2008, where they obtained a Bachelor of Arts (B.A.) degree in Sociology | International Development. Ben also holds a High School Diploma from Humberside Collegiate Institute. In terms of additional certifications, they have completed the Administrator certification from Gainsight and holds certifications from Salesforce, including Salesforce Certified Advanced Administrator (SCAA), Salesforce Certified Sales Cloud Consultant, and Salesforce Certified Service Cloud Consultant. The specific dates of obtaining these certifications are not provided.