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Caroline Lewin has a diverse work experience starting from 1987. Caroline began their career at BCA as a Quality Manager and later took on the role of Infrastructure Services Manager. In 2005, they joined Leading Solutions as a Sales Executive, and then moved to Synergy Plus as a Sales Executive from 2009 to 2010. Concurrently, they also worked at the Australian Red Cross Blood Service, initially as a National Portfolio and Project Manager in 2009, and then later as a Senior IS Project Manager from 2010 to 2019. Caroline joined Telstra Health in 2023 as the Head of Operations.

Caroline Lewin attended Trinity College Dublin from 1982 to 1986, where they earned a BSc in Science with a focus on Business, Management, Marketing, and Related Support Services.