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Rick Cottom Sr is a skilled Security Operations Center Analyst at Telos Corporation since May 2018, responsible for monitoring security logs and utilizing SIEM tools to detect and identify security anomalies. Prior to this role, Rick served as a Helpdesk Associate, managing customer communications and providing technical assistance on web-based solutions. Rick's earlier experience includes working as a Direct Care Counselor at North American Family Institute, Inc., where responsibilities involved implementing treatment plans for residents, managing crisis situations, and documenting participation in programs for children with various challenges. Rick holds a Bachelor's degree in Management Information Systems from Virginia Commonwealth University, along with earlier education from Northern Virginia Community College.