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Mikko Mäkelä is a seasoned professional in the telecommunications sector, currently serving as a Technical Support Manager at Telia Towers since June 2023. Previously, Mikko was a Network Management Specialist at Telia Company from May 2004 to June 2023 and gained early experience as an Assistant at AutoMaint Knowledge Centre from October 2003 to May 2004. Mikko holds a Master of Business Administration (MBA) in Information Systems Management from Haaga-Helia University of Applied Sciences, earned between 2017 and 2021, and a Bachelor of Applied Science (B.A.Sc.) in Automation Technology from HAMK - University of Applied Sciences, completed in 2004.