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Malin Fransen Kronberg has extensive work experience in the telecommunications industry. Malin started their career at TeliaSonera in 1997 as the Manager IMC, where they presumably worked until 2011. Malin then joined Telia in 2014, initially as the Director of Service Assurance and the Operation Control Center. In this role, they ensured accessibility and network quality for TeliaSonera's customers in the Nordic/Baltics region and managed process performance for Service Assurance. Since 2019, Malin has held the position of Director of Service Assurance, Chief Quality Officer. Their responsibilities include overseeing service and network quality for customers and colleagues in the Nordic and Baltics through 24/7 monitoring, managing services, and driving continuous improvement for customer experience.

Malin Fransen Kronberg ♦️ has attended ICS2.org, an educational institution, and Karlstad University. No specific degrees or fields of study have been mentioned in the provided information.