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Thokozane Mbhele is a skilled professional with a diverse background in sales and customer service. Currently serving as a Billing Agent at Merchants since February 2023, Thokozane previously held a leadership role as a Team Lead at LoanGIANT for a brief period in early 2023. Thokozane's experience includes working as a Treasury Custodian Teller in Sales and Customer Service at Absa Group from November 2018 to January 2022, and as a Sales Representative at both Clientele and Blue Mercury Financial Services between 2016 and 2018. Earlier career experience includes a role as a Salvage Administrator at Zurich Insurance Company Ltd. Thokozane is currently pursuing an NQF in Short Term Insurance and Risk Management at Brc Solutions, which commenced in 2016.