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Melissa Cirillo is a Senior Customer Success Manager at TeleSign, with a strong background in customer relationship management and technical support. Prior experience includes a role as Customer Success Manager at GotPhoto.com, where responsibilities encompassed training photographers on SaaS functions, account management, and performance metric communication. Melissa also served as a Quality Assurance Analyst at Gangverk, contributing to mobile app development for Sotheby's, and held positions in client relations at MODO Eyewear and reservations at Triumph Hotels. An educational background includes a Bachelor of Arts in Art History from Purchase College, SUNY.