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Wilbert Quijano is a seasoned Senior Lead Software Engineer at Teleperformance Philippines, a position held since July 2011, and plays a crucial role in developing applications that enhance the efficiency of the call center operations by ensuring seamless integration and reliable tool configurations. Prior to this role, Wilbert served as a Senior Software Engineer at a previous company that was acquired by Teleperformance, and as a Lead Software Engineer at Aegis People Support in 2011-2012. Additionally, experience as an IT Developer at Transcom from July 2009 to July 2011 further solidified Wilbert's expertise in software engineering. Wilbert holds a Bachelor of Science in Information Technology from Mapúa University, completed in 2006, with additional qualifications in Cache Intersystems and Cisco.