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Muhammad Bari is an experienced solution architect and technical lead with a career spanning over two decades, primarily at Teleperformance since June 2004. In the role of Manager Solution Architect/Principal Solution Architect, Muhammad Bari has led large-scale coding and implementation projects for various industries, including airlines, banking, government, search engines, and mobile and computer manufacturing. Expertise includes cross-functional application development with CTI, DRTV and CSAT IVR applications, managing and training both offshore and onshore personnel, and overseeing project management across multiple teams. Prior experience includes serving as Director of IT-FX at TeleSpectrum Worldwide from 1998 to 2004. Muhammad Bari holds a Master of Software Engineering degree from Penn State Great Valley, obtained between 2004 and 2007.