Telekom Networks Malawi (TNM) was the pioneer mobile network in Malawi. Listed on the Malawi stock exchange, it was established in 1995 as a joint venture between Telekom Malaysia and the then government owned Malawi Telecommunications Limited (MTL), In April 2007 Telekom Malaysia sold its 60% majority stake in TNM.

Telecommunications

Telekom Networks Malawi

Michel Hebert

Tawina Dzungu

Catherine Ngulube

Ackson Banda

Sobhuza Ngwenya

Chisomo Nyemba Governor

Tayesa Mvula

Vincent Mtukule

Fcca Sebastian Kathobwa Nkosi Bacc Cpa (Mw)

Kenneth Mlaviwa

Golden Phiri

Elton Nkhoma

Charity Juma

Mavuto Mzungu

Lloyd Gowera

Mpezenji Gonani

Peter Munthali

Khumbo Phiri

Ted Sauti Phiri

Lyton Chithambo

Madalo Nyambose

The Network Engineering team at Telekom Networks Malawi is responsible for designing, implementing, and maintaining the company's telecommunications infrastructure. This includes optimizing network performance, ensuring security, managing fault surveillance, and supporting both fixed and mobile services. The team collaborates closely with other departments to enhance network reliability and customer experience, while also focusing on the integration of new technologies and improvements in network capacity.

Network Engineering

The Sales and Business Development team at Telekom Networks Malawi is dedicated to driving revenue growth and expanding market presence through strategic customer engagement and relationship management. Their efforts encompass identifying new business opportunities, nurturing client relationships, and delivering tailored solutions to meet the diverse needs of both individual and enterprise customers. This team collaborates closely with various departments to enhance sales strategies and improve service offerings, supporting the overall business objectives of the company.

Sales and Business Development

The Finance and Accounting team at Telekom Networks Malawi is responsible for managing the company's financial health and ensuring compliance with regulatory standards. This team oversees budgeting, financial reporting, treasury management, and revenue assurance, while also conducting audits and managing expenditures efficiently. By providing critical financial insights and controls, they support TNM's strategic objectives and contribute to its overall profitability and growth in the telecommunications sector.

Finance and Accounting

This department focuses on engaging and managing sales activities related to consumer products.

Consumer Sales

The Customer Service and Support team at Telekom Networks Malawi is dedicated to ensuring customer satisfaction by providing assistance with inquiries, resolving issues, and facilitating seamless communication. Through various roles, including representatives and assistants, the team addresses customer needs, handles transactions, and delivers timely responses to enhance the overall customer experience and strengthen client relationships.

Customer Service and Support

This department manages inbound and outbound customer interactions through various communication channels to ensure quality service and support.

Call Center Operations

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Telekom Networks Malawi

Org chart

Board & advisors

Teams

Network Engineering

Sales and Business Development

Finance and Accounting

Consumer Sales

Customer Service and Support

Call Center Operations

Offices

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Telekom Networks Malawi

Org chart

Board & advisors

Teams

Network Engineering

Sales and Business Development

Finance and Accounting

Consumer Sales

Customer Service and Support

Call Center Operations

Offices

Related companies

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