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Paulina Gonzalez is a Client Implementation & Solutions Senior Associate at Teladoc Health since September 2024. Previously, Paulina held various roles at EDES - Empresa Distribuidora de Energía Sur SA from November 2017 to August 2024, including Jefe Comercial and Head of User Experience Center, where responsibilities included preparing reports on Key Performance Indicators and coordinating multiple implementations. Paulina also served as a Commercial Analyst in the utilities distribution sector, mediating client concerns and ensuring billing accuracy through collaboration with other teams. Paulina holds a Project Management Certificate from Ensign College (July 2023 - July 2024) and a Bachelor of Business Administration from Universidad Nacional del Sur.