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Nino Jorbenadze is an experienced professional currently serving as a Call Center Coordinator at Tegeta, a position held since December 2023. Prior to this role, Nino worked as a Digital Banking Service Quality Manager at Bank of Georgia from May 2022 to December 2023, where responsibilities included creating qualitative reports, managing mobile application ratings, improving customer satisfaction for digital channels, and addressing user recommendations. Between June 2017 and April 2022, Nino held the position of Service Quality Manager at TBC Insurance. Nino holds a Bachelor's degree in Finance from International Black Sea University, completed between 2014 and 2018, and has also attended Vistula University from 2016 to 2017.