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Yongxiang (Amy) Xiong is a hospitality professional with a Bachelor of Science in Hospitality Management from Pennsylvania State University. Amy has held various positions in the industry, including Customer Service Representative at TechOp Solutions International since August 2019, Food Service Manager at Aramark from July 2017 to August 2019, and Culinary Apprentice at Penn State West Food District at Waring between January 2015 and May 2017. Additional experiences include internships at Hilton Hotels and Resorts and The Penn Stater Conference Center Hotel, as well as a rotational internship at Pocono Palace Resort and a cashier role at Chickie's & Pete's Crab House and Sports Bar. Amy's diverse background encompasses food service management, event operations, guest relations, and teamwork in high-pressure environments.