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Jessica D. has a diverse work experience spanning various industries. Their most recent role is as a Lead Writer in HR Software at TechnologyAdvice, starting in 2022. Prior to that, they worked as an Office Manager at Datta Corporation from 2020 to 2022. Jessica also has experience as a Human Resources Representative at United American Payroll, where they created and implemented employee handbooks, wrote blogs on HR topics, and assisted with employee onboarding from 2016 to 2020. Before that, they worked as an Assistant Language Teacher in the Japan Exchange and Teaching Program from 2013 to 2015, where they conducted English activities and classes for various grade levels. Jessica also has experience in the food service industry, working as part of the food staff at West Quad Dining Services from 2012 to 2013 and at East Quad Dining Services from 2011 to 2012. Their earliest work experience was as an Office Assistant at Dennis & Moye & Associates, where they maintained a professional environment, performed administrative tasks, and processed patient payments from 2008 to 2010.

Jessica D. earned a Bachelor of Arts (B.A.) degree in English Language and Literature and Asian Languages and Cultures from the University of Michigan, where they studied from 2009 to 2013. Additionally, they obtained certifications in Data Privacy & Information Security from Traliant in 2023 and in Japanese Language Proficiency (JLPT) N3 from The Japan Foundation in 2016.