Gladys Mailu is a QA Engineer at Techno Brain Group since May 2022, responsible for setting up test environments and designing test scenarios and cases. Previous experience includes roles as a Data Agent at Adept Technologies Kenya, where tasks involved digitizing records and performing quality checks, and as a Support Functional Consultant at Infomark TC Limited, focusing on testing document management systems. Additional experience includes data handling at CloudFactory, backend administration in the Presidential Digitalent Programme at ICT Authority, and research and evaluation at Marie Stopes Kenya. Gladys Mailu holds an MSc in Project Management from Jomo Kenyatta University of Agriculture and Technology and a Bachelor of Science in IT from KCA University.