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Jeremy Coughlin is an accomplished professional in enterprise analytics and data-driven strategy, currently serving as Vice President of Enterprise Analytics at Coast Capital Savings since November 2018. In addition, Jeremy contributes as a Board Member at Technical Safety BC, focusing on safe technical systems. Previously, Jeremy held key leadership roles at Ritchie Bros. from December 2011 to October 2018, including Director of Data Analytics & Strategic Initiatives, where notable achievements included a significant increase in Net Promoter Score and $20 million in incremental revenue from customer insights. Prior to that, Jeremy served as Director of Member & Market Insights at the Alberta Motor Association, and Manager of Market Research at Intuit. Jeremy possesses advanced education, having completed an MIT Sloan program on Artificial Intelligence and earning an MBA in Technology Commercialization and a B.Sc. in Psychology from the University of Alberta.