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Jessica (Yen-Tzu) Kuo has a diverse work experience history. Jessica(Yen-Tzu) started their career at Taiwan Chemic on January 2018 as a Sales Associate. During their tenure, they built strong relationships with customers, identified their preferences, and effectively communicated product features. In July 2018, they moved on to Liuhe Works, where they continued their role as a Sales Associate. Here, they liaised with customers, management, and the sales team, increasing sales by implementing business strategies and suggesting improvements. In February 2020, Jessica joined IBM as a Sales Transaction Specialist. Jessica(Yen-Tzu)'sresponsibilities included providing contract management support, performing supply and demand transactions, and improving contract performance. Jessica(Yen-Tzu) left IBM in January 2021. Currently, they work at Technest as an Account Manager, where they manage end-to-end product delivery of in-house API solutions, conducts new product take-on, and provides technical solutions to both B2B clients and internal systems. Jessica(Yen-Tzu)'saccount management skills include securing high-value accounts and analyzing sales data to better understand client needs.

Jessica (Yen-Tzu) Kuo attended National Taiwan University from 2013 to 2017, where they earned a Bachelor of Arts (BA) degree in Foreign Languages & Literature. In addition to their formal education, they have obtained several certifications from IBM. In August 2020, they obtained a certification in People Skills, focusing on communication, presentation, collaboration, and problem-solving. In April 2020, they became an Enterprise Design Thinking Practitioner. Furthermore, in March 2020, they acquired certifications in IBM Agile Explorer and IBM Client Mindset.